Transfers Booking Terms & Conditions


AUTORENT SANTORINI | Private Transfer - Tours Terms and Conditions


Reservation Process

The reservation process consists of 4  easy steps:

  1. Select the Pick-up and Drop-off locations
  2. Select the Arrival Date and (if) the Returning on
  3. Give us the number of the Passengers and the luggages
  4. Select your kind of Transfer and fill all the required data for the reservation.

As soon as we receive your reservation,AUTORENT® will accept it or not depending on the availability. This is the reason why making your reservation some time in advance is important, especially during the peak season of August.

In order a reservation to take effect, a down-payment is required.  These payments will only be RESERVED in your account until the final confirmation of the booking.

In case a booking is not confirmed for any reason, the payments will not be deducted from your account.

In case the booking is confirmed, the down-payment will be deducted from your account by AUTORENT® respectively, so make sure that the amount for the down-payment is available in your account.

An automate from our booking system confirmation email for the reservation with details will be sent to you via e-mail, so make sure that the e-mail address you provide is correct.

In case AUTORENT® cannot confirm your reservation, for any reason, a cancellation e-mail will be sent to you with suggestions on changing your order; no payments will be captured from your account.

It is essential that you provide a correct e-mail address and mobile phone number, as the email contains important information on your Transfer.


Payment method

In case the booking is confirmed, the down-payment will be deducted from your account by AUTORENT® respectively. The final confirmation/voucher for the reservation will be sent via e-mail, so make sure that the e-mail address you provide is correct and the amount for the down-payment is available in your account. The balance has to be paid upon arrival either by credit card or in cash.


Transfers information

While making your reservation, it is essential that you provide some important information:

  • For Airport pick-ups, the flight number and arrival time, before the Transfer start date is required.
  • For pick-up in Port, the name of the ferry and arrival time is required.
  • For Hotel/Villa delivery, the name of the hotel/villa and -if available- the telephone number and address of the hotel, too, are required.

If this information is not available at the time of booking, you have to inform AUTORENT® about these details at least 3 days before the transfer start date either on-line or by phone at the number appearing on your voucher. If this information is not provided in time; AUTORENT® cannot accept responsibility or compensation for a failed Transfer.



In order to make a modification, you have to cancel your initial booking in order to make a new one. If the modification is made at least 7 days prior to delivery, the down-payment is refunded.

It depends on AUTORENT® if any refund can be made for any unused days.


Cancellations of confirmed orders

All cancellations are made through the cancel link that we provide into email confirmation. Normally we do not accept cancellations by phone. For cancellations made at least 168 hours (7 full days) prior to the transfer start date , the whole amount of your down payment is returned and there will be no additional costs.

For cancellations made 168 hours (7 full days) or less prior to the transfer start date, the down payment is not refunded.  Modifications after the starting of the Transfer are handled by AUTORENT®.

No refund is made for no-shows at the destination, failure to produce the appropriate documentation, early returns or cancellations after the transfer start date.

Any complaint or request for refund must be made via contact form on our website or email to within one calendar month of the return date of travel.


Number of passengers

Please check the vehicle specifications into on-line booking, as AUTORENT® cannot accept responsibility in case the Transfer vehicle booked is not large enough to fit all passengers and luggage on arrival.


Force Majeure

AUTORENT® is not liable for either a failure to perform or delay in performing any of its obligations under this booking agreement in case a performance is delayed, hindered or prevented due to force majeure, meaning any event beyond the reasonable control of AUTORENT®, such as natural disasters etc.



All prices and charges listed on the reservation form are subject to VAT and some Greece districts charge a city tax of 0.5% on the price of renting. VAT and all taxes included to our rates.





Phone : (+30) 6973 436690


Email :

Santorini Rent a Car

Santorini Transfers